5 WAYS TO ATTRACT AND RETAIN CUSTOMERS VIA SOCIAL MEDIA
A small bakery in Lagos posts a fifteen-second video of dough being kneaded at 5 a.m. No caption tricks, no paid ads. Three days later, that video has more reach than the bakery's entire year of flyers combined, and the owner is fielding orders from three local governments away. That is not luck. That is what happens when a business understands social media as a system, not a hobby. Most businesses are still posting to feel present online, uploading whatever feels convenient that day and hoping something sticks. The ones actually growing are using social media to pull in new customers and keep existing ones coming back, on purpose, with a plan behind every post, every caption, and every reply in the comment section. Here are five ways businesses are doing exactly that, and why the people who understand how to run this system are becoming some of the most valuable hires and freelancers in the market right now. 1. Turning searches into new followers and customers Every pl...